Privacy Policy

At Cash Depot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us when applying for a loan or using our services, including:

• Personal Identification: Full name, date of birth, Social Insurance Number (SIN), government-issued ID
• Contact Information: Address, phone number, email address
• Financial Information: Bank account details, income information, employment details
• Technical Information: IP address, browser type, device information when using our website

2. How We Use Your Information

We use the information we collect to:

• Process and evaluate your loan application
• Verify your identity and eligibility
• Deposit funds and process repayments
• Communicate with you about your account and services
• Comply with legal and regulatory requirements
• Prevent fraud and protect our interests
• Improve our services and website

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in providing our services (e.g., payment processors, identity verification services)
• Credit Bureaus: To report loan activity as required by law
• Legal Authorities: When required by law, court order, or to protect our rights
• Banking Partners: To verify banking information and process transactions

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and monitoring
• Employee training on data protection

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Enable certain website features

You can control cookie settings through your browser preferences.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your information (subject to legal requirements)
• File a complaint with the Privacy Commissioner

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, loan records are retained for seven years after the loan is paid in full.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer: